Thank you for your order!

We want you to be happy with your purchase. If something isn’t quite right, we offer cancellations, returns, and refunds under the following conditions:


  • You may cancel your order free of charge within 1 hour of placing it.

Returns and Refunds:

We offer refunds, store credit, or exchanges depending on the situation:

  • Full Refunds: We will issue a full refund to the original payment method for any item that is:
    • Incorrect or damaged upon arrival.
  • Refund minus Restocking Fee: We will issue a refund to the original payment method minus a 10% restocking fee for any other returned item that meets the conditions outlined below.

Conditions for Return:

  • Items must be returned within 7 days of arrival.
  • Items must be returned in their original, unwashed, unworn, undamaged condition with all tags attached.
  • Certain items are not eligible for return:
    • Jewelry (excluding earrings and body piercings)
    • Hijabs
    • Underhats
    • Gift items
    • Oils
    • Crystals
    • Lamps
    • Cosmetics
    • Herbal products
  • These items must be returned in their original packaging.
  • All returned items must be accompanied by the original receipt and any applicable customs documents.

Non-Returnable Items:

  • Gift cards
  • E-gift certificates
  • Any online or in-store items marked “Final Sale”

How to Return:

  1. Please contact us within 7 days of receiving your order to initiate a return.
  2. We will provide you with instructions on how to return your items.
  3. Once we receive your return and verify it meets the conditions outlined above, we will process your refund, store credit, or exchange according to your request.

Please note:

  • You are responsible for the cost of return shipping.
  • We recommend using a tracked shipping service for your return.
  • We are not responsible for lost or damaged return packages.

We hope this information is helpful! If you have any questions about our cancellation and return policy, please don’t hesitate to contact us.